Privacy Policy

Your personal data – what is it?

“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address). Identification can be directly using the data itself or by combining it with other information which helps to identify a living individual. The processing of personal data is governed by legislation relating to personal data which applies in the United Kingdom including the General Data Protection Regulation (the “GDPR) and other legislation relating to personal data and rights such as the Human Rights Act.

In order for us to best provide our services to you (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. This means that the data collection is largely necessary for fulfilling the relationship we have with you.

Information You Give Us: When you fill out registration forms, submit your orders, or provide us with other personal information actively, we collect that information for instance – name, email address, phone number an/or postal address. for processing and use in accordance with this Policy.All personal details that you give us are securely stored. We do not store credit card details nor do we share customer details with any 3rd parties. All credit card transactions are processed by Paypal and as such Master Brain Academy Ltd ( www.masterbrainacademy.com ) is never in possession of your card details. Master Brain Academy Ltd ( www.masterbrainacademy.com ) do not, nor ever intend to, supply or sell customers details to any outside organization.

 

How we use personal data

  • We may contact you to keep you informed about what is going on in Master Brain Academy.This includes news, events, meetings, clubs, groups and activities. These communications may also sometimes appear on our website, or in printed or electronic form (including social media).
  • We may contact you about groups and activities you may be interested in participating in.
  • To provide you with personalised content, services we offer as well as promotional content and services.
  • To customise and improve the features, performance and support of the site
  • For internal operations, including trouble shooting, data analysis, testing, research an service improvements
  • To communicate with you through email, telephone ( including mobile phone) or postal mail including through the use of contact information that you provide to us.
  • For other purposes that you separately authorise as you interact with Master Brain Academy Ltd.
  • We may use your name and photo in our newsletters, bulletins or on our website, or social media accounts (for example our Facebook page or Twitter account)
  •  

    Sharing your personal data

    We only disclose your personal information to third parties as follows:

    We use affliated and unaffiliated service providers all over the world (including web servers, cloud storage systems, CRM providers, email /SMS services, content support teams, marketing partners, advertising partners, and others) to help us deliver our service and run our business subject to strict confidentiality agreements. These companies are authorized to use your personal information only as necessary to provide these services to us.

    We will otherwise share personal information with your consent. Master Brain Academy will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of any orders and payments secure, but, in the absence of negligence on our part Master Brain Academy cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering.

     

    How long do we keep your personal data?

    We keep your personal information only so long as we need it to provide the service to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your personal information with and who carries out services on our behalf. We will keep some records permanently if we are legally required to do so. Retention periods can vary significantly based on the type of information and how it is used. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

     

    Privacy of Minors

    To access or use our services you must be 18 years or over. If you become aware that a child has provided us with personal information without parental consent, please contact us.

     

    Your rights and your personal data

    You have the following rights with respect to your personal data:

    When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.

  • At any point you can contact us to request the personal data we hold on you as well as why we have that personal data,.
  • If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
  • If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request that we erase the personal data we hold.
  • You can withdraw your consent easily by telephone, email, or by post.
  •  

    Master Brain Academy
    326 High Road
    Ilford
    IG1 1QP

    About us

    Master Brain is a happy and positive academy. Our aim is to produce, well educated, caring and well mannered individuals. We are well known for our academic standards, but pride ourselves that we offer far more by bringing out and developing the whole person.

    contact info